Frequently Asked Questions

Q: Can I examine the diamonds before making my final choice? A: Certainly! We would be delighted to set up a private meeting for you to inspect the chosen diamonds before your ultimate purchase. However, since our company is dedicated to online retailing to offer competitive pricing, we can only provide max. 3 diamonds for an in-person examination. Through our extensive experience, we have determined that providing 2-3 high-quality diamonds is ample for customers to make a confident purchase, having carefully narrowed down their options with the guidance of our expert consultants. Q: I noticed that the current price listed for a diamond of the same quality and size as the one I purchased a year/ few months ago is different. Why? A: We listed our price based on the global diamond prices index. Therefore, the price of diamonds may fluctuate from time to time due to market supply or any global factors. Q: Before making my first diamond purchase, what important information should I be aware of? A: Before making your first purchase, there are several things you should consider. First, educate yourself on the 4Cs of diamonds: carat weight, cut, colour, and clarity. These factors determine the value and price of the diamond. So, it is essential to understand them and prioritise your preference among the 4Cs to make an informed purchase. Q: How can I determine my girlfriend's ring size? A: Determining your girlfriend's ring size can be tricky, but you can try a few methods. (1) Ask one of her close friends or family members if they know her ring size; they may be able to provide some insight or even discreetly ask her for you. (2) Another option is to "borrow" a ring she wears frequently and take it to a jeweller to measure it. (3) You can also measure her inner ring diameter with a piece of paper or ruler. Keep in mind that the ring should fit snugly but not be too tight, and it's always better to err on the larger side if you're uncertain. Q: Which finger does an engagement ring go on? A: Generally speaking, in Hong Kong, an engagement ring is traditionally worn on the middle finger. However, in many western countries, it's common to wear engagement rings on the fourth finger, also known as the "ring finger." Ultimately, it's up to personal preference and style. If you plan on wearing your engagement ring with a wedding band or a ring with side stones, it may be best to consider wearing it on the fourth finger to avoid resizing in the future. Q: If the ring doesn't fit my girlfriend's finger, what should I do? A: Don't worry! If you purchase your engagement ring from our store and require resizing within 3 months of delivery, we offer our customers a complimentary first resizing service. For further information, kindly refer to our store policies.